Return Policy

Optional goods mentioned on Rinsingboostis ship or hand off through the Locust Street coordination desk. This statement outlines neutral return steps without implying expedited outcomes.

Eligible items

Unused physical goods in original packaging remain eligible for return within fourteen calendar days of recorded pickup or documented delivery to the address on file.

How to start a return

Email help@rinsingboostis.world with the subject line “Return request,” include your order reference if one was issued, and describe the item condition factually.

Refunds

Approved refunds return to the original payment method when technically feasible. Processing timelines depend on volunteer availability and payment partners; updates arrive by email without promotional messaging.

Non-returnable situations

Opened battery compartments on illuminated markers, visibly worn textiles, or goods damaged after pickup may be declined for hygiene and safety reasons consistent with ordinary retail practice.

Questions

Clarifications belong in contact.html so rotating volunteers can route replies appropriately.